Please read the following General Terms and conditions very carefully and accept it before doing any business withDe SAX_DOCTOR.
Privacy & Security: Your information remains exclusively with De SAX_DOCTOR. We do not rent or sell our customer's information or email lists to anyone for any reason. If you are receiving our emails and wish to discontinue, please email us at (desaxdoctor@gmail.com) and put the word “REMOVE” in the subject line and we will remove you from our mailing list
Payment, Pricing & Promotions: All payments can be made by Cash, Bank payment, Quickteller transfer or Your Bank APP. We don’t accept Bank Cheque or International Postal Money Order. Special prices or promotions are normally within a given time period. Please do not ask us to honor a special price or promotion after the time limit has expired.
INSTALLMENT FORM OF PAYMENT: For any product or service,
2. Please note all payment/balance should be completed within the period of 32 to 58days after which no payment being made , it will be canceled We refund your payment within 15-20working days.
Note : Refund of money/issues after payment attracts 20% surcharge on fare paid . Contact 07064708017 for more information
Shipping & Delivery: If you are sending your instrument for repairs or customizing from far location to us, we use any of the transport company service from your location to ours. Work begins immediately we receive the horn and you have paid the agreed amount to our Bank account.
The Shipping Charges depends on your location. You pay on sending the horn to us and we pay on sending it back to you.
Repairs/Customizing: Before doing any repair/servicing or customizing, the owner of the instrument must present all the particulars/ ownership receipt/invoice for the instrument and pay the agreed amount to our Bank account.
Desaxdoctor reserves the right to change the colors/designs, font/text you choose to alternative ones depending on matters arising or even reject.
Desaxdoctor reserves the right to reject any instrument/horn that has already been badly tampered before bringing it to us.
Desaxdoctor reserves the right to bypass ( in accordance with the professional standard ) any part of your horn that cannot be remedied
Returns & Replacements: There is no refund of payment for any service. You have one week from receipt to test your instrument after customizing/repairs... If you are not satisfied with the instrument contact us within that period and send it back to us for recheck .
Buy/Sales: De Sax_doctor must test n confirmed that the product 100% perfect and working before we sell it out .
WE takes our percentage (10%) in any product we help to sell out for you in our store
Returns/cancellations and after sales policy: We don't accept RETURN of Instrument /refunding of cash ;if it has been opened or tampered on. WE MAY ONLY HELP YOU TO SELL OUT THE INSTRUMENT... This is because the cost of RETURNING THE INSTRUMENT is always higher ...
Refund of payment:
We cannot refund/cancel your purchase:
If its fairly used product.
If the instrument( e.g. MP, mic etc) was a special order to your specification
If we have started any service on your instrument
NOTE: Refund of money after payment is ONLY applicable to uncompleted installmental pay WHICH attracts 20% surcharge on fare paid . Contact 07064708017 for more infor
Training/Workshop: All training will last for the period of 2-3month. The trainee MUST accept the terms and conditions of De SAX_DOCTOR and pay the agreed fee in full before starting/attaining the training.
If there is any service you were unsatisfied , no need to be so worried or post unpleasantly /Criticize DESAXDOCTOR, contact us politely and sort it out amicably and you will be happy....